Panel Builder

What is a Panel?

A panel is a Discord message containing an embed and one or more buttons (or a dropdown menu). When a user clicks a button, a ticket channel is created for them automatically in the configured category.

Panels are fully customizable — title, description, color, thumbnail, image, footer — all editable from the dashboard with a live preview before publishing.

Panel Types

• Button — Each category gets its own button. Best for up to 5 categories.
• Dropdown — Categories shown as a select menu. Supports up to 25 options.
• Hybrid — Combines both buttons and a dropdown in the same panel.

How to create a panel

1. Go to Panels From your guild dashboard, click "Panels" in the navigation bar.
2. Click "+ New Panel" Fill in the panel name, target Discord channel ID, panel type, embed title, description, and color.
3. Add categories Open the panel editor and click "+ Add Option". Each option links to a ticket category which controls where tickets go and what settings apply.
4. Publish to Discord Click "Publish to Discord". The bot sends the embed with buttons to the channel you chose. The panel persists across bot restarts.

Embed Customization

• Title — Main heading of the embed (max 256 chars)
• Description — Body text, supports Discord markdown (max 4096 chars)
• Color — Left border color, hex format e.g. #5865F2
• Thumbnail — Small image in the top-right corner
• Image — Large banner image below the description
• Footer — Small text at the bottom of the embed

Button Styles

• Primary (Blue) — Default style, most prominent
• Secondary (Grey) — Subtle, less prominent
• Success (Green) — Good for "General Support" or positive actions
• Danger (Red) — Use sparingly, for urgent or sensitive categories

Channel ID — how to get it

Enable Discord Developer Mode: User Settings → Advanced → Developer Mode. Then right-click any channel and click "Copy Channel ID".